Privacy Policy

Last Updated: March 16, 2024

Oh Hello Co. LLC ("Oh Hello Co.", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information we collect from you when you use our website (the "Site") and the services offered through the Site.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Site.

Information We Collect

We collect personal information that you provide to us when you use our Site, make a purchase, sign up for an account, or communicate with us. This may include:

1. Contact information such as your name, email address, phone number, and shipping address.
2. Payment information such as credit card details or other payment methods.
3. Account credentials such as username and password.
4. Communication preferences.
5. Other information you choose to provide to us.

We may also collect certain information automatically when you visit our Site, such as your IP address, browser type, operating system, and browsing behavior.

How We Use Your InformationWe may use the information we collect from you for the following purposes:

1. To process and fulfill your orders, including shipping and delivery.
2. To communicate with you about your orders, account, and inquiries.
3. To provide customer support and respond to your requests.
4. To send you marketing communications, promotions, and updates about our products and services.
5. To improve and optimize our Site, products, and services.
6. To detect, prevent, and address technical issues, fraud, or security breaches.
7. To comply with legal obligations and enforce our policies.

How We Share Your InformationWe may share your personal information with third parties in the following circumstances:

1. With service providers and business partners who assist us in operating our Site, processing payments, and fulfilling orders.
2. With our affiliates, subsidiaries, and parent companies for business purposes.
3. With law enforcement agencies, government authorities, or other third parties if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
4. In connection with a business transaction, such as a merger, acquisition, or sale of assets.

Your ChoicesYou may update your account information and communication preferences by logging into your account settings. You may also unsubscribe from marketing communications by following the instructions provided in the emails we send you.

SecurityWe implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's PrivacyOur Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

Changes to this Privacy PolicyWe may update this Privacy Policy from time to time by posting the revised version on this page. The changes will become effective immediately upon posting. We encourage you to review this Privacy Policy periodically for any updates or changes.

Contact UsIf you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@ohhello.co.